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Innovation Management

Innovation Management

Supporting the SDGs Goals

Thai Credit Bank promotes the development of innovation to support the Sustainable Development Goals (SDGs).

Decent Work and Economic Growth
Goal 8: Decent Work and Economic Growth
Promoting employment and sustainable economic growth.
Industry, Innovation and Infrastructure
Goal 9: Industry, Innovation, and Infrastructure
Through the development of digital platforms to enhance financial service access for Micro, Small, and Medium Enterprises (MSMEs) and Nano Finance.
Key Innovations
  • Alpha by Thai Credit and Micro Pay e-Wallet facilitate easier access to the banking system and financial services for the general public.
  • The Bank’s collaboration with digital platforms, TrueMoney and Ascend Nano, to develop Open Banking aims to expand the Bank’s personal loan customer base.

This reflects the Bank’s commitment to fostering Financial Inclusion and reducing economic inequality.

Stakeholders Directly Impacted
Customer
Digital financial service users and microloan customers.
Employees
Personnel involved in application development and data management systems.
Business Partnerships
Financial institutions, such as partners in the Open Banking project.
Regulators
The Bank of Thailand (BOT) and financial technology regulatory agencies.

Our Goals

The Bank is committed to developing and advancing financial innovations to enhance service efficiency, with tangible operational results as follows:

Number of User Innovation (Accounts)
Micro Pay e-Wallet
alpha by Thai Credit
Total Transaction Value (Billion Baht)
Micro Pay e-Wallet
alpha by Thai Credit
Open Banking
Innovation Number of User Total Transaction Value
Micro Pay e-Wallet 662,883 Accounts 25.10 Billion Baht
alpha by Thai Credit 66,057 Accounts 32.80 Billion Baht
Open Banking - 17.94 Billion Baht

This includes the development of a Machine Learning–based Credit Scoring System to enhance accuracy and mitigate credit risk.

Performance Highlights

ESG Performance Data
Micro Pay e-Wallet Number of KYC Accounts
Accounts
Number of transactions 52.2 Million transactions, Total transaction value THB 25.1 Billion
Alpha by Thai Credit Number of User Accounts
Accounts
Number of transactions 1.55 Million transactions, Total transaction value 32.8 Billion Baht
ESG Performance Data

Challenge and Opportunity

The Bank faces challenges from The Bank faces challenges from

  • Shifting consumer behaviors toward digital services
  • Intensifying competition within the Fintech market

However, these factors present a significant "opportunity" for the Bank to leverage technology and innovation to enhance its service standards and expand its customer base to micro-entrepreneurs across the country.

Management Approach and Value Creation

The Bank has established innovation management

guidelines within the framework of the Product Life Cycle and Product Program.

Covering product standardization,

credit risk oversight, and efficient customer data management

Aiming to develop new financial applications,

such as Alpha by Thai Credit and Micro Pay e-Wallet, to ensure they are convenient, secure, and address the evolving behaviors of modern consumers.

Developing Open Banking and Credit Scoring

to facilitate data connectivity between the Bank and partner institutions.

The result is elevating service quality and building long-term customer trust.